Person-centred approach (PCA)

Listening, empathy, welcoming

  • Non-judgemental welcome
  • Your own resources

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The person-centred approach (ACP) is a psychotherapy based on listening, empathy, and non-judgemental acceptance of what you are experiencing. Non-directive, it draws on your own resources and on the relationship built with the therapist. At Almaval, it is offered by psychologists from our team, at our sites across French-speaking Switzerland and via video call.

What does ACP mean in psychology?

ACP stands for “person-centred approach”. This approach to psychotherapy was developed by the American psychologist Carl Rogers in the middle of the 20e century; in English, it is referred to as person-centred approach (PCA). It is based on the principle that each person possesses the resources to grow, even when their values or choices differ from what those around them expect.

The therapist welcomes you as you are, without judgement, with care and attentive listening. Their primary role is to understand how you experience your situation, rather than categorising you. You remain the driver of your own journey: you set the direction, and the therapy helps you find it.

For what difficulties?

ACP can be offered for various difficulties, for example:

  • a depressive state or persistent low mood;
  • anxiety and stress;
  • a loss of meaning, existential questions;
  • the onset of a difficult period or a life crisis (separation, bereavement, major change);
  • the need to be recognized in one's uniqueness: one's values, experience, and feelings.

To benefit from it, it is helpful to be able to connect with one’s emotions and sensations, and to be willing to reflect on oneself. However, ACP is less indicated for obsessive-compulsive disorders (OCD) and phobias: a more structured approach, such as cognitive behavioural therapy (TCC), is then generally offered. The first appointment provides an opportunity to discuss this and, if needed, to guide you toward another approach.

How does ACP therapy take place at Almaval?


  1. Getting to know each other

    ACP is based on the relationship. The initial interview serves to get to know each other, to talk about what brings you here and what you expect from therapy.


  2. The sessions

    Sessions leave ample room for your voice. The psychotherapist practises active listening and welcomes emotions, including when they are intense: it is possible to cry, to remain silent, and to express intimate feelings. The work is collaborative: together, you look for what helps you, based on your life journey.


  3. Tools tailored to your needs

    ACP is an integrative approach. Depending on the situation, it can draw on techniques that connect the body, experience, and feelings, such as focusing, the life line, or cardiac coherence, and on elements from other approaches: systemic therapy, TCC, psychodynamic, emotion-focused therapy, movement or meditation approaches.


  4. The duration

    A few sessions can sometimes be enough. However, PCA is not inherently a brief therapy: it takes time for the relationship to develop and is often part of a longer-term process. The pace and next steps are reviewed regularly with you.

Our ACP therapists

Almaval therapists who practise the person-centred approach. Their locations, languages, and acceptance of new patients are continuously updated.

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Where to consult?

Consultations take place in our centres and, for some therapists, via video conference. See ACP therapists by location:

Related approaches: cognitive behavioural therapy, systemic therapy, psychodynamic therapy, psychology and psychotherapy, psychiatry.

Reimbursement

With a psychiatrist

Psychotherapy conducted by a psychiatrist is covered by the mandatory healthcare insurance (LAMal), under the usual deductible and co-payment conditions.

With a psychologist-psychotherapist

Psychotherapy conducted by a psychologist-psychotherapist is reimbursed by basic insurance upon medical prescription (prescription model, in effect since 1st July 2022).

To find out how to obtain a prescription, see Finding the right help or ask the question when making your request.

Frequently asked questions

What does ACP mean in psychology?

ACP stands for “person-centred approach”, a psychotherapy developed by Carl Rogers. It is based on listening, empathy and non-judgemental acceptance, and draws on the person’s resources.

What is the difference between ACP and TCC?

TCC is structured around specific goals and exercises. ACP is not very directive: it leaves more room for your words, your emotions and the relationship with the therapist. The initial interview helps choose the approach that suits you.

Is ACP suitable for everyone?

It requires being able to connect with one’s emotions and a willingness to reflect on oneself. It is less indicated for OCD and phobias, for which a more structured approach is generally offered.

How many sessions are needed?

This depends on your situation. A few sessions are sometimes sufficient; often, therapy takes place over a longer period. The pace and next steps are reviewed regularly with the therapist.

Is ACP therapy covered by basic health insurance?

Yes, under the LAMal: directly when therapy is conducted by a psychiatrist, and on medical prescription when conducted by a psychologist-psychotherapist. The deductible and co-payment apply.

Can you do ACP therapy via video?

Yes, some Almaval therapists offer online sessions. The initial consultation allows you to verify whether this format suits you.

Is Almaval a person-centred approach association?

No. Almaval is an outpatient mental health centre where therapists notably practice ACP. Professional associations for ACP provide information on the training and recognition of practitioners.

How to request an appointment?

Fill in the appointment request form: you can choose an available therapist or ask to be guided by our secretariat.

Patient or relative

Book an appointment

You can choose an available therapist, or ask to be guided by our secretariat.

Book an appointment

Physician or healthcare professional

Refer a patient

To refer a patient for person-centred therapy, the dedicated page brings together the relevant documents, the prescription, and timeframes.

Refer a patient

In case of emergency or crisis, consult the page Crisis Reception Service or call 144.

Automatic translation: in case of doubt, the French text prevails. View the page in French