Privacy Policy
Data Collection and Purpose of Data Processing
We attach great importance to the privacy and protection of your personal information. This privacy policy is designed to inform you about how we collect, use, disclose, and protect your data when you use our website and services. By using our website and providing us with your information, you consent to our collection and use of your data in accordance with this privacy policy.
We collect certain personal information that you voluntarily provide to us, such as your name, email address, phone number, and other information necessary to provide our services. We may also collect information automatically through the use of cookies and similar technologies when you browse our website. Your data is processed (collected, stored, used, and retained) based on the processing contract and legal requirements to achieve the processing objective and fulfill associated obligations. The data is collected by the therapist as part of your treatment. We also receive data from other doctors and healthcare professionals who are or have been involved in your treatment, provided you have consented to it. The information we collect is used to provide you with our services, respond to your requests, manage appointments, and inform you about our activities and offers. Additionally, this information may be used for statistical purposes and to improve our services. Only data related to your treatment is processed in your patient record, which includes personal data from the patient Welcome Form, such as personal information, contact details, and insurance information, as well as other information like the information gathered during the treatment, health-related data such as medical history, diagnoses, treatment proposals, and outcomes.
Data Retention
Your patient record will be retained for 10 or 20 years after your last treatment. After this period, it will be securely kept, deleted, or destroyed with your explicit consent.
Data Transmission
We only transmit your personal data, especially sensitive personal data, to external third parties if permitted or required by law, or if you have consented to data transmission as part of your treatment.
– This data is transmitted to your health insurance, accident insurance, or disability insurance for billing purposes for the services provided to you. The type of data transmitted depends on legal requirements.
– Patient and billing data required are transmitted to the debt collection office for collection of due payments.
Depending on your treatment and corresponding consent, data may be transmitted on a case-by-case basis to other authorized recipients (e.g., physicians).
Information Security
We take appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
Revocation of Your Consent
Any explicit consent for the processing of your data can be revoked at any time, in whole or in part. Revocation or a request for modification of consent must be made in writing. Upon receipt of your written revocation, and when your data can no longer be processed on a legal basis other than consent, data processing will be stopped. The revocation does not affect the lawfulness of data processing carried out before the revocation.
Information, Consultation, and Disclosure
You have the right to obtain information about the personal data processed about you at any time. You can access your patient record or request a copy, which may be subject to a fee. Any fees under data protection law depending on the workload required to create the copy will be communicated to you in advance.
Right to Data Portability
You have the right to receive the data we process in an automated or digital format, commonly used and machine-readable, for yourself or a third party, especially in the case of medical data being transferred to a healthcare professional of your choice. Direct transfer of data to another responsible person can only be done to the extent of technical possibilities.
Correction of Your Data
If you believe that data processed about you is inaccurate or incomplete, you have the otion to request a correction. When the accuracy or completeness of your data cannot be established, you have the option to add a dispute notice.
Links to Third-Party Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of these third-party sites before providing your personal information.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page. We encourage you to regularly review this privacy policy to stay informed about any changes.
If you have any questions or concerns about our privacy policy, please contact us. Your privacy is important to us, and we are committed to responsibly protecting your personal information.
